FAQ

 1. What makes the Crèmello Cosmetic Bag stand out from other makeup bags?

Our makeup bag is crafted for those who cherish both style and functionality. It features a dedicated compartment at the bottom specifically for brushes, ensuring they stay clean and organized. Made from premium PU vegan leather, it's not only cruelty-free but also makeup proof, safeguarding against spills and stains. The design includes a comfortable wide handle for easy carrying, an extra-large opening for hassle-free access, and a soft, flexible body that fits effortlessly into packed suitcases or cramped spaces, making it a traveler's perfect companion.

2. What material is the makeup bag made of, and why?

The Crèmello Bag is made from premium PU vegan leather, a choice that reflects our commitment to ethical and sustainable practices. This material is not only eco-friendly but also durable and easy to clean, ensuring your makeup bag remains a staple in your routine for years to come.

3. How should I clean my makeup bag, considering its unique materials?

Cleaning your bag is simple: wipe the exterior and interior gently with a damp cloth. For more persistent stains, a mild soap solution can be used. It's important to let the bag air dry fully before using it again. We recommend avoiding machine washing to preserve the quality and integrity of the premium PU vegan leather.

For more info, check out our Product Care Page.

4. Is the Crèmello Bag designed with travel in mind?

Absolutely! Our Crèmello Bag was designed specifically for travel and boasts:

  • an extra-large opening for easy packing and access
  • a soft/flexible body to fit into any suitcase or bag
  • a wide and slidable handle for comfortable carrying
  • a separate, fully lined brush compartment to prevent any cross-contamination + keep your brushes organized
  • water and/or stain-resistant material for any inevitable spills along the way

Its travel-friendly design ensures that your makeup and brushes stay organized and accessible, whether you're on a weekend getaway or a longer adventure.

5. Can I return the Crèmello Bag if it doesn't meet my expectations?

Yes, we are committed to your satisfaction. If the makeup bag doesn't meet your expectations, you can return it within 30 days of receipt, provided it is in its original condition and packaging. For further details on our return policy, please reference here.

6. How can I purchase a Crèmello Bag?

Visit our website at cremiadesign.com to select your makeup bag and place an order. Our secure checkout process ensures your information is protected, and we offer several payment options for your convenience.

7. Do you provide international shipping?

Yes! We do offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. For more detailed information, please check our shipping policy or contact customer service at support@cremiadesign.com.

8. How can I stay informed about new designs and special offers?

Follow us on Instagram at [@cremiadesign] to join our Crème community and get the latest news, exclusive discounts, and sneak peeks at upcoming collections. 

For any further questions, don't hesitate to reach out to our customer support at support@cremiadesign.com. We're always here to assist you!